shipping ways in ZOYE

For orders which by Air mailis chosen:


8.99USD,suitable for goods which are not urgent for you only when parcel is below 200USD value or lighter than 2KG. There are two ways for by air mail,by e-packet and by registered air mail ;


By air mail:

It will be used by default for all countries where air mail service is available, they are:

Oceania States: Australia, New Zealand,

Asian States: Singapore, Korea, Malaysia,Turkey, Israel, Saudi Arab;

European States : Russia, UK, Germany, Norway, France,Ukrain,Turkey; Austria,Belgium,Swiss,Denmark, Hungary, Italy, Luxembourg,Holland, Poland, Sweden,Finland, Ireland and  Portugal ;

American States: US,Canada, Mexico,Brazil;


The tracking number with exact tracking information are available for 95% parcels by it, it takes 10-35 days for delivery for most of countries; Except  Israel,Italy and Ukraine,Brazil, 30-60 days necessary  for delivery.


By registered air mail:

For other countries which hasn't been listed above, registered air mail service by post office will be used. 


Shortcomings of both e-packet or registered air mail:


First, customers should be very patient by it as it may takes around 15-60 days for delivery;


Important second  Since post office don't supply manual tracking service for those slow and cheap parcels,in case anything unnormal occurs on the way to destination address, we couldn't get and tell more information except all information available online, such as where it is actaully now or when it could be received exactly. The fastest way to get it is to inquiry your local post office with tracking number to know when it could be delivered. 

Second: its service is not stable,sometimes,it takes 15 days for delivery;sometimes,maybe takes 60 days or even more.

Third, the lost rate exists at rates 2-3 out of 100 parcels.


Important Notice:

For Yanwen air mail which is only available when the parcel is within 2kgs and value below 200USD, For order over 200USD or heavier than 2KG, only expedited shipping way is acceptable.

If you select it by carelessness when your order is over 200USD, one Paypal invoice will be issued for additonal fee to pay for changing air mail to expedited shipping,as we have to ensure the valued goods could be received without any problem, kindly note please,thanks.


 Tracking :

Once the goods are shipped out, the tracking number will be noted to your registered email,so you could track it any time by yourself.

All parcels by air mail could be tracked here:  or in your state post office website.


By expedited shipping way :

 30-60USD, by TNT,DHL,UPS,EMS etc,


For South-East Asia: 3-5 working days for receipt by EMS ;

For European and North America : 2-5 working days for receipt by DHL;

For Russia: 7-15 days for receipt, 30USD fee by EMS;
For south Africa: 3-7 working days for receipt, 30USD shipping fee by DPEX;


Special Notice for Brazil and Argentina;

For Brazil, If the goods are not urgent for you, air mail (e-packet) service is suitable, which takes around 20-40 days for delivery as which could get through your customs most fluently,furthermore, it doesn't require your CNPJ or CUIT no (tax no) for shipping ;

While if you'd like to receive the goods in 3-7 working days, expedited shipping is advised,which costs above 40USD shipping fee.

For Argentina, it takes 40-65 days for delivery by air mail, and 5-7 workding days by expedited shipping.(TNT,UPS,DHL etc.)


Finally,don't forget to note us your CNPJ number or CPF number(for Brazil customers) and Cuit No (Argentina customers) if expedited shipping way is choosed as it's necessary for any of expedited shipping courier,thanks!

Shipping Time: in 2 working days once the payment is received;

Reminder: please be sure to fill in the correct shipping address when you pay the order as we are only allowed to ship the goods to address indicated by Paypal instead of others,thanks!